Accommodations

Application and consultation for Reduction in Long-Term Care Home Basic Accommodation is available by the administrative secretary. (note: the most recent government notice of assessment will be needed)

Trust Accounts

The facility provides a non-interest bearing bank account (as per Ministry of Health and Long-Term Care standards) in which it deposits all money entrusted to its care by the Resident or the Resident’s trustee. We recommend that Residents use this service rather than keeping large sums of money on their person. The account is particularly appropriate for Residents who:

• Are unable to handle their own financial affairs
• Do not have a responsible person to assist in financial matters
• Need the availability of funds to cover the cost of supplementary services

Residents may obtain cash from the business office between 9 a.m. and 3 p.m. Monday through Friday. Financial audits are available for viewing at the Administrators office.

Long-Term Care Home Residents

The following programs and services are available to all Residents at no additional cost:

• Nursing and personal care on a 24-hour basis
• Supervision of a Registered Practical Nurse (RPN) or Registered Nurse (RN)
• Medication and Treatment administration
• Assistance with activities of daily living (bathing, dressing, toileting, transfers, oral care, personal hygiene, bed mobility, eating, mobility on/off unit)
• Supplies, equipment and devices necessary for the provision of medical, nursing and personal care
• Supplies and equipment for personal hygiene and grooming including; skin care lotions, shampoo, body wash, deodorant, toothpaste, toothbrushes, denture cups and cleansers, toilet tissue, facial tissue, hair brushes, combs, feminine hygiene products, shaving and shaving products
• Meal service 3 times a day in a social setting
• Snack cart delivery 3 times a day (in between meals, at bedtime and at programs)
• Special and therapeutic diets, dietary supplements and assistive devices for eating/drinking
• Social, recreational and physical activities and programs, including related supplies and equipment
• Physiotherapy services and Nursing Restorative
• Mobility aide/self-help aids for short-term use (30 days) or emergency use (see section below)
• Incontinent care items
• Laundry, including labeling, machine washing, and drying of personal clothing
• Bedding and linen including mattresses, pillows, bed linen, washcloths and towels
• Bedroom furnishings such as an adjustable bed, bedside table, and comfortable easy chair
• Routine cleaning and upkeep of accommodations and room furnishings
• All other services required under the Acts and Regulations of the Ministry of Health and Long-Term Care

Retirement Home Residents

The following programs and services are available to all Residents at no additional cost:

• Nursing and personal care on a 24-hour basis
• Supervision of a Registered Practical Nurse (RPN) or Registered Nurse (RN)
• Medication and Treatment administration
• Assistance with activities of daily living (bathing, dressing, toileting, transfers, oral care, personal hygiene, bed mobility, eating, mobility on/off unit) from x1 staff member
• Supplies that are necessary for the provision of basic medical, nursing and personal care
• Supplies and equipment for personal hygiene and grooming, including shampoo, body wash, toilet tissue and facial tissue
• Meal service 3 times a day in a social setting
• Snack cart delivery 3 times a day (in between meals, at bedtime and at programs)
• Special and therapeutic diets, dietary supplements and assistive devices for eating/drinking
• Social, recreational and physical activities and programs, including related supplies and equipment
• Physiotherapy services (require a referral from the LHIN)
• Laundry, including labeling, machine washing, and drying of personal clothing
• Bedding and linen including mattresses, pillows, bed linen, washcloths and towels
• Bedroom furnishings such as an adjustable bed, bedside table, and comfortable easy chair
• Routine cleaning and upkeep of accommodations and room furnishings
• All other services required under the Retirement Home Regulatory Authority

Retirement Home – Alternate Level of Care fees

Upon admission or during a Residents stay, there may be requirements for the following that are not included in the daily fee

• I.V. services or supplies – cost will be based on treatment and usage
• Wound care services or supplies – cost will be based on treatment and usage
• Falls Monitoring systems – cost varies per item
• Medications without coverage – as per Hogan’s Pharmacy – a cost authorization must be completed
• Incontinent products – can be purchased by the home and billed to Residents account or purchased by Resident/family
• $30.00/day – If Resident requires more than 1 staff for Activities of Daily Living
• ADP assessments by a qualified Physiotherapist
• $10.00/day = If Resident requires cares for incontinence (application, cares, disposal) *This is in addition to incontinent product costs

Long-Term Care Home and Retirement Home – Unfunded Services

Certain services for Residents of facilities are subject to a charge above the amount of the monthly accommodation rate. These services are called “unfunded services”. The charges are subject to change and current rates are available upon request. Notices will be distributed to the Resident and/or POA/SDM.

Examples of unfunded services are:

• Hair styling – cost varies based on service requested
• Personal phone
• Cable TV
• Preferred Accommodation (in Nursing Home)
• Transportation to Appointments/clinics – cost varies based on service requested and service provider
• Medications not covered under the Ontario Drug Benefit Plan – cost varies based medication/treatment
• Dental Service – cost varies based on service requested
• Personal Wheelchair Maintenance – cost varies based on service requested
• Chiropody/Podiatry – cost varies based on service requested
• ADP assessments by a qualified Physiotherapist

Residents are not required to purchase care, services, programs or goods from FNH and may purchase such things from other providers subject to approval.

Valuables

The Home cannot accept responsibility for a Resident’s personal belongings or valuables. Jewelry and large sums of money are best kept with the responsible party. It is suggested that money be deposited into the non-interest bearing trust account at the Home. Please do not bring valuable items into the Home.